AI Agent Platform
AI Agents That Work
Your Business — Live in 2–4 Weeks.
WebbyLab builds custom AI agents for sales, support, lead qualification, and data intelligence. Trained on your knowledge. Connected to your systems. Managed by your team — no developers required after launch.
Lead captured & scored
CRM updated automatically
SMBs Can't Scale Knowledge-Intensive Customer Interactions
Every marketing campaign drives a spike. But trained headcount can't scale with it. The result: slow responses, dropped leads, inconsistent answers, and lost revenue.
Lost leads after campaigns
Inquiry spikes after promotions hit faster than you can staff. Prospects who don't hear back in hours go to a competitor.
After-hours leads go unanswered
Your best prospects research at night or on weekends. Generic auto-replies kill the conversation before it starts.
Knowledge locked in people's heads
Service teams answer the same technical questions dozens of times a week. There's no system — just heroes who eventually burn out.
CRM data entry is manual and slow
Leads come in, get partially logged, then fall through the cracks. Pipeline visibility suffers. Follow-ups are missed.
Not a Chatbot — A Fully Orchestrated Agent With Business Logic
Every response is generated from your system prompt + custom instructions + enabled skills + MCP-connected data + RAG knowledge base.
Knowledge ingestion
Provide docs, manuals, workflows, FAQs. Ingested into RAG — no manual tagging required.
Admin panel setup
Configure tone, instructions, escalation rules, and model selection — without developers.
Multi-channel deploy
Go live on website widget, WhatsApp, Telegram, Slack, Facebook — pre-built connectors.
Pipeline intelligence
Agent scores leads, tags conversations, and pushes notifications to CRM or Slack based on signals.
Escalation logic
Auto-create CRM tickets, transfer to human, or flag for review — fully configurable in plain text.
Continuous tuning
Monitor all conversations in admin panel. Adjust instructions, swap models, add docs — no redeploy.
Built for Teams That Can't Wait 6 Months for Custom AI
Non-technical team manages everything
After launch, your team controls all instructions, models, and knowledge — no developer dependency, ever.
Model-agnostic by design
Switch between Claude, GPT-4, Gemini, or a local private model from the admin UI. Zero code changes.
Closes the full sales pipeline loop
Lead scoring, tagging, and CRM push — not just answers. The agent works the entire customer pipeline.
Custom integrations with any 3rd party
Connect your CRM, ERP, PIM, or any internal system. MCP-based architecture means any API is reachable.
2–4 weeks, not 6–12 months
Start with the demo, customize with your documents and instructions, deploy to production — in one sprint.
On-premise & private model ready
Point to local Ollama, vLLM, or LM Studio. All data stays within your infrastructure — critical for regulated industries.
Built for Businesses Where the Product Requires Explanation to Sell
Technical product sales & support
Sales reps need months of training before handling complex product questions. After campaigns, inquiry volume spikes — but headcount can't scale. Lost leads mean lost pipeline, never recovered.
- Handles spec-level technical questions 24/7
- Qualifies leads and creates CRM records automatically
- Escalates to a human sales rep at the right moment
24/7 lead qualification & product selection
Leads outside business hours go unanswered or receive generic auto-replies. CRM entries are manual and inconsistent.
- Guides buyers through product selection after hours
- Hands off to a human manager when ready to buy
- Auto-logs every conversation to CRM
Deflect repetitive technical support tickets
Service teams are flooded with the same technical questions, blocking technicians from actual repair work. Knowledge is locked in people's heads, not systems.
- Answers Tier-1 technical questions instantly from your manuals
- Frees servicemen for complex, high-value work
- Builds a living knowledge base from every conversation
Is this for you?
You're a fit if your business checks these three boxes:
Best fit: 10–500 employee SMBs with 30+ customer conversations per day
Embedded AI Analytics Agent for SaaS Products & Data-Rich Companies
Your business team shouldn't need a data analyst to answer a business question.
Embed AI into your existing product in 2–4 weeks
Your users need answers from your data right now — without SQL, without waiting for IT, without leaving your product. We deploy it in 2–4 weeks — a fraction of what in-house development costs.
- Deploys as a slide-in panel, iFrame, or Slack bot inside your product
- Natural language queries against live data — instant answers, tables, charts
- Isolated architecture — zero risk to existing codebase
- Model-agnostic — not locked to any LLM provider
Give your business team direct access to their own data
Every insight requires a ticket to the data team. Every decision waits for a report. Meanwhile, patterns and opportunities buried in your data volumes are invisible — no analyst could surface them manually.
- Connects to PostgreSQL, MySQL, APIs via read-only MCP connectors
- Surfaces anomalies, trends, and correlations automatically
- On-premise ready — data never leaves client infrastructure
- RBAC, data encryption, 2FA — enterprise-grade for regulated industries
Common Questions
For a standard Track A deployment (website widget + RAG + CRM integration), 2–4 weeks covers everything: knowledge ingestion, system prompt setup, integration testing, and go-live. More complex multi-channel or ERP integrations may extend the timeline to 6 weeks.
No. The admin panel is built for non-technical users. Your team can update instructions, upload new documents, swap AI models, review conversations, and adjust escalation rules — all without code or a developer. Changes take effect on the next request, no redeploy needed.
The platform is model-agnostic. You can connect Claude (Anthropic), GPT-4 (OpenAI), Gemini (Google), or any OpenAI-compatible endpoint including local models via Ollama, vLLM, or LM Studio for on-premise inference. Switching providers requires zero code changes.
CRM integration is handled via MCP (Model Context Protocol) connectors. We support STDIO and HTTP transports. We can connect to HubSpot, Salesforce, Pipedrive, or any custom CRM with an API. The agent can create leads, update records, and trigger workflows based on conversation signals — all configurable in plain text instructions.
Escalation logic is fully configurable in the admin panel. You define exactly when and how the agent hands off: auto-create a CRM ticket, send a Slack notification to the sales team, transfer to a live chat agent, or schedule a callback. The agent never leaves a lead without a next step.
Yes. The platform supports full on-premise deployment where all data stays within your infrastructure. We also offer RBAC (role-based access control), data encryption at rest and in transit, 2FA, and full audit logging. This is particularly important for FinTech, Legal, and Healthcare clients.
The ROI math works best at 30+ customer conversations per day — that's where the time savings and lead capture improvements become significant enough to clearly justify the investment. Below that threshold, a simpler solution is probably sufficient. Company size-wise, we typically work with 10–500 employee SMBs and mid-market companies.
Book a Free 30-Min Demo
We'll show you the live agent, walk through your specific use case, and give you a realistic timeline and cost estimate. No commitment required.