Loyalno

White-Label Loyalty Platform for Omnichannel Retail and Fintech

Loyalno is a multi-tenant, API-first loyalty platform — white-label, self-hosted or cloud, with flexible admin tool and custom development included.

Loyalno admin dashboard
100M customers Platform capacity
1K marketing activities Run in parallel
99.99% uptime Reliability SLA
300 ops/sec High-performance processing

Use cases

One platform — multiple business models

Omnichannel Retail

Run your own customer loyalty platform across all your brands and channels — online and offline.

Omnichannel Retail

Banks & Financial Services

Launch a white-label loyalty platform across all your merchants — without building it from scratch.

Banks & Financial Services

Acquirers & PSPs

Add a loyalty program as a value-added service for your merchants — and make your payment platform stickier.

Acquirers & PSPs

SaaS Providers

White-label a ready-made loyalty platform — and go to market in weeks, not months.

SaaS Providers

Why businesses choose Loyalno

Challenge
Loyalno Solution
Building loyalty from scratch takes 12–18 months and significant budget
Ready-made platform, customized to your brand and business model
Regulations require full control over where customer data is stored
Self-hosted option — full control over your data and infrastructure
Providing each merchant in your network with their own loyalty program is complex and costly to scale
Multi-tenant architecture — manage thousands of merchants from one instance
Connecting a loyalty platform to your existing POS, ERP, or payment systems requires custom development work that most vendors leave entirely to you
API-first platform with full integration support — WebbyLab handles the integration for you
Platform must handle peak loads without downtime
99.99% uptime and 300 operations per second

Core Features

Everything you need to run a powerful loyalty program — out of the box

For Merchants

Loyalty Program API

API-first architecture — connect Loyalno to your existing tech stack without rebuilding your infrastructure. Integrate with your CRM, ERP, POS, payment systems, or any other service your business relies on.

Dashboard — API integrations

Loyalty Management

Build and run any type of loyalty program without code:

  • Points, discounts, cashback, coupons, birthday rewards, referrals, coalition programs
  • Activity builder — configure each program step by step
  • Built-in calculator — test expected results before launch
  • Product catalog — manage products, categories, and groups to link them to loyalty activities

Triggers & Communications

  • Automate program activation — by purchase amount, specific product, birthday, or custom event
  • Automated email notifications and scheduled mass campaigns
  • Customer base management — build target segments for campaigns and communications
Triggers and mailing setup

Analytics

Monitor purchases, active members, sales volume, and average transaction value in real time. Segment by any KPI and export reports for further analysis.

Analytics dashboard

Role-Based Access Control

Create custom roles with specific permissions and add team members under each role — full control over who sees and manages what.

Access management — roles and settings

Activity Log

Full history of all actions in the system — who did what and when. Use it to monitor team activity, track changes to campaigns and settings, and quickly investigate any issues.

Activity log
For Tenant Admins

Merchant Management

Add merchants, configure their profiles, and control which features and loyalty mechanics each merchant can access — all from one back-office.

Merchant management

Campaign Management

Monitor all loyalty campaigns running across your merchants in real time. Decline any campaign that doesn't meet your requirements, and create activity templates for merchants to use as a starting point.

Campaign management overview

Analytics

Monitor total loyalty accruals and payouts across your merchant portfolio, broken down by marketing activity type and payment method. Designed for high-level program performance overview.

Tenant analytics report

Case Studies

Euroline case study

Euroline is a leading distributor and retailer of sports, lifestyle, and premium brands in Ukraine, operating 30–40 stores. Currently 7 brands use Loyalno, including Arena, Saucony, RunLab, SUBU, and CMP. Euroline needed a single loyalty platform to run programs across all their brands with centralized management but flexible settings per brand.

100K+ Customers in the loyalty program
300+ Loyalty activities
250K+ Purchases processed
Namba Group case study
NDA Company

Our client is a payment platform and open ecosystem for mobile consumers operating across multiple countries. Their superapp combines a mobile wallet with marketplaces including taxi, food delivery, and retail services. The client needed a loyalty solution to increase app engagement and retention — embedded across the consumer superapp, merchant app, and provider back-office.

Increased consumer engagement
Higher average check
Growth in number of business clients

What makes Loyalno different

Multi-TenantManage thousands of merchants from one instance
Self-hosted or cloudYou choose where data lives
White-labelYour brand, your domain, your colors
OmnichannelOnline, offline, mobile in one system
Custom developmentWe build what you need on top
Custom integrationsConnect to any existing system
Product setup & supportWe stay involved after launch

Discover how Loyalno can transform your customer loyalty management

Book a discovery call or demo — we'll show you exactly how it fits your business model.

Book a Demo

Loyalno is built and supported by WebbyLab — a software development company trusted by businesses worldwide.

Reviewed on Clutch
15+ years of delivery
300+ projects shipped
88% clients return for a 2nd project

How We Work

From first contact to a running loyalty program

1 Discovery Call

We learn about your business, current systems, and loyalty goals — and recommend the best setup for your case.

2 Proposal & Planning

We prepare a tailored strategy, pricing, and integration plan based on your infrastructure.

3 Integration & Customization

We set up, integrate, and customize the platform — you stay focused on your business.

4 Testing & QA

We run full testing across all integrated systems before going live.

5 Launch

We go live together, train your team, and stay available for ongoing support and new features.

6 Ongoing Support

We maintain and evolve the platform — you'll continuously receive updates and new features.

Frequently Asked Questions

Cloud: we manage the infrastructure, provide 99.99% uptime SLA, and handle all updates. Self-hosted: you deploy Loyalno on your own infrastructure, giving you full control over data and environment. Both options are available whether you're running a loyalty platform for merchants, fintech, or payment providers.

Depends on your infrastructure and requirements. Contact us for an estimate specific to your case.

Yes. Loyalno is a fully white-label loyalty program — the platform looks and feels like your product. Your brand, your domain, your colors.

No. Our loyalty management platform comes with a no-code admin interface — your marketing and operations teams can manage campaigns, segments, and rewards without developer involvement.

Loyalno is API-first multi-tenant loyalty software. It integrates with any CRM, ERP, POS, or payment system — making it a natural fit as a loyalty platform for payment providers and fintech companies. Custom integrations are available as part of the setup.

We continuously maintain and evolve the platform — all clients automatically receive new features and updates. If you need more, you can also order a dedicated support engagement where our team works closely with you to develop custom features and grow the product in the direction your business needs.

Ready to launch your loyalty program?

Book a demo and we'll show you how Loyalno works for your specific business model.

London, UK · Kyiv, Ukraine
AK
Alex Krol
Chief Business Development Officer

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